Collect Nexus Dashboard Data Broker Logs

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Updated:October 30, 2026
Document ID:200163

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Introduction

This document describes how to collect logs and configuration files from Cisco Nexus Dashboard Data Broker

Environment

Access: Credentials to log in to Cisco Nexus Dashboard Data Broker with a Network Administrator role.

Cisco Nexus Dashboard Data Broker versions 3.10.x This procedure works on embedded and non-embedded deployments.

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Resolution

Collect Switch Tech Support Files in Cisco Nexus Dashboard Data Broker 3.10.x

  1. Confirm the user account has the Network Administrator role.
  2. From the Cisco Nexus Data Broker home screen, click Troubleshooting and click Tech support.

    Dashboard
  3. In the Tech Support context, click the Actions drop-down menu in the top-right corner, and click Trigger Job.

    Tech Support - Click Actions and then Trigger Job
    In the System window, click the Select Device option to choose the device you wish to collect a techsupport from. Then, click Basic or Advanced to specify the list of commands you wish to gather. 
    In the System Window, Click Select Device
    Select Device

  4. Nexus Dashboard Data Broker starts connecting to the switch and start gathering the techsupport files. Please be patient while it finishes.
  5. When you see the Status has changed to Success, click the blue SHOWTECH_xxxxxxx filename. Click Actions dropdown, and click Download. 

    Status Changes to Success
    Download Job ID

Collect System Tech Support Files in Cisco Nexus Dashboard Data Broker 3.10.x (Embedded and Centralized)

  1. The home screen of Cisco Nexus Dashboard Data Broker is shown. 
  2. Click the Settings Cog in the top right.

    Click Settings Cog



  3. Click Download Log from the menu.

Collect System Tech Support Files in Cisco Nexus Dashboard 

In Nexus Dashboard 4.2 and later, you can create a Fabric of type Data Broker to help automate the creation of a Data Broker fabric on Cisco Nexus switches for Switched Port Analyzer (SPAN) and Test Access Point (TAP) aggregation.

1. The home screen of Nexus Dashboard is shown.

Home Screen of Nexus Dashboard

2. Click Admin > Tech Support.

Click Admin, then Tech Support

3. Click the Actions dropdown, and select Collect tech support.

Click Actions Dropdown

4. Give your techsupport a name, specify if data collected is limited to data collected only in the last 24 hours, and click Collect.

Give Your Techsupport a Name

5. When completed, select the Tech Support bundle you want to download. Click the Actions drop down, and click Download.

Select Techsupport Bundle
note-icon

Note: A techsupport bundle is created for every single node in a cluster. A 1 node cluster (as demonstrated) produces only 1 .tar.gz file. A 3 node cluster, produces 3 separate .tar.gz files. Please make sure your browser is configured to allow multiple downloads.

Revision History

Revision Publish Date Comments
2.0
30-Oct-2026
Recertification - Added Alt Text and Updated Formatting.
1.0
25-Feb-2016
Initial Release
TAC Authored

Contributed by Cisco Engineers

  • Britton Harsch
    Technical Consulting Engineer

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